How Can We Help?
Have a question or need assistance? Fill out the contact form below and our support team will respond within 24-48 hours.
Frequently Asked Questions
How do I reset my password?
Click "Forgot password?" on the login page and enter your email. You'll receive a link to reset your password.
Why is my data not loading?
Data availability depends on market hours and our data provider. During market hours, live data is available. Outside market hours, you'll see cached data from the last trading session.
How do I cancel my subscription?
You can manage your subscription from the Account page in the app. Click "Manage Subscription" to access the billing portal where you can cancel or modify your plan.
What browsers are supported?
Options Matrix Pro works best on modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience.
Send Us a Message
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