How Can We Help?
Have a question or need assistance? Fill out the contact form below and our support team will respond within 24-48 hours.
Frequently Asked Questions
How do I reset my password?
Click "Forgot password?" on the login page and enter your email. You'll receive a link to reset your password.
Why is my data not loading?
Data availability depends on market hours and our data provider. During market hours, live data is available. Outside market hours, you'll see cached data from the last trading session.
What is included in beta access?
Beta is limited to the first 500 users and includes full Ultimate feature access with AI capped at 5 queries per month. No credit card is required to join.
Is this focused on cash-secured puts and covered calls?
Yes. The core workflow is built for income-focused CSP and covered-call analysis, while still supporting broader options strategy modeling in the Visualizer.
What browsers are supported?
Options Matrix Pro works best on modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience.
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